Customer Stories | Voze

How Voze Provided Visibility Through A Difficult Rep Transition at Bobcat of North Texas

Written by Voze | Oct 26, 2023 5:10:55 PM

Max Kepple refused to lose momentum when his top sales rep exited without transition plan or information sharing. But fortunately, as Senior Territory Manager of Bobcat’s North Texas construction equipment division, Max possessed Voze visibility.

“Getting up to speed after no data hand-off was a nightmare avoided thanks to Voze search,” Max explained. The departing rep actively maintained quality notes captured from years of meetings, bids, and customer history.

In seconds, Max rapidly located contact details, previous price quotes, product preferences and other vital background to guide client relationships. Estimated 4-8 hours saved per account on just basic access needs.

Armed with intelligence, Max averted an extensive fire drill ramping up on accounts and mitigated revenue risk from existing multimillion dollar deal pipelines requiring continuity. He added:

“Guarding customer details when you depart happens all the time unfortunately. But Voze returns power to managers.”

Better notes + more visibility = grow sales.

Like Bobcat North Texas, what visibility would propel your team through disruption? Contact Voze today to learn more about search capabilities that provide the insight needed precisely when it matters most.

Give us 30 minutes, and we'll show you how!