How Voze Helps CMC Tire Field Reps Stay Organized and Guide Deals
Jesse Richards, Vice President of Sales at CMC Tire, knew that getting his field reps fully organized with the right tools was crucial for growth....
1 min read
Voze
Oct 30, 2023 2:57:13 PM
Jesse Richards, Vice President of Sales at CMC Tire, knew that getting his field reps fully organized with the right tools was crucial for growth. Voze provided the visibility and simplicity reps needed to capture insightful notes and keep all the plates spinning on customer calls. Managers could then use these real-time insights to better guide deals and strategy.
As Jesse explained, "Voze is that tool for us. It gives reps everything they need at their fingertips to stay on target and execute."
With Voze's conversational interface, reps could easily log detailed, valuable notes from every customer conversation in under 60 seconds. No more "left a voicemail" or other vague updates - reps shared useful details from calls in a way they felt comfortable with.
Sales managers could then monitor notifications and analytics to gain visibility into rep activities and identify ways to enhance coaching and deals. The real-time insight helped them course correct strategy and execution across territories.
According to Jesse, "We've invested in Voze. It’s up to [reps] to execute, which I hold them accountable for. They need to make sure they're growing their business."
CMC Tire's results speak volumes. One rep using Voze consistently sells 3x more than others because he's so well organized. As Jesse put it: "You can't keep all those plates spinning unless you have a tool to keep yourself on target. And I believe Voze is that tool for us."
For managers, Voze eliminated flying blind. The notifications enabled them to guide deals with clarity versus making decisions based on vague rep updates. They could coach reps on opportunities identified in the field through keywords and take swift action on competitive threats.
As an interactive sales platform, Voze aligned CMC Tire's field reps and management by facilitating seamless sharing of valuable insights. The simple interface met reps in their natural workflow to drive adoption. And the visibility it provided created new channels for constructive coaching.
Voze ultimately unified all levels of CMC Tire around a common goal - growth through execution and organization. As Jesse concluded: "Voze gives [reps] everything they need at their fingertips, and then it’s up to them to execute."
Tired of vague notes creating gaps between your field and management? Voze simplifies note taking for reps and gives managers real-time visibility to guide deals and strategy.
Give us 30 minutes and we'll show you how Voze drives alignment.
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