How McCandless Truck Center Stays In The Loop With Their Sales Reps

For the sales team at McCandless Truck Center, using Voze to log notes and share insights with managers is easy as pie. The interactive sales platform provides a straightforward way for reps to capture key details from buyer conversations and keep organized. This gives leadership real-time visibility to better guide strategy and execution.

As Alan Bumgardner, Outside Sales Manager at McCandless described, "Voze is like having a secretary sitting next to you taking notes. It helps me stay on top of customer calls, and my managers can read my notes to help me improve."

Without a solution like Voze, sales managers lacked clarity into whether their initiatives around promotions, new products, revised messaging, and more were being implemented successfully by reps. They couldn't properly coach the team or fine-tune strategy when they didn't have visibility into pricing issues, competitor intel, product feedback, buyer challenges and goals.

Voze provided that missing insight. With its simple mobile interface, reps could conveniently log detailed notes and share key takeaways from buyer conversations in under 60 seconds. Rather than getting vague "left voicemail" updates, managers got valuable details on rep interactions needed to adjust strategy and team execution.

"We see our sales staff as representatives of the whole company, not just a single department," explained Kevin Coleman, COO of McCandless Truck Center. "Voze gave us feedback from the field so managers across departments could understand what's happening on the ground. That aids our business decisions and planning."

Voze eliminated pain points around clunky sales software that reps avoid using. With its conversational interface, Voze met reps in their workflow and made it effortless to capture insights. Leadership could monitor notifications and analytics to see rep activities and identify opportunities to improve coaching and win rates.

Alan summarized the experience: "I don't need to have anybody next to me, but the more I got comfortable using it, the more features I found were to my benefit. And my company reads it– my managers, so they can help me do a better job everyday."

At McCandless Truck Center, Voze created alignment between field reps and management by facilitating seamless sharing of insights. Ditching tedious CRM software, Voze elegantly bridged the gap between departments. The result was simpler communication, improved visibility, and ultimately accelerated growth.

The Voze Interactive Sales Tool

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