General phone troubleshooting

iOS       Android

---

 

iOS

Phone settings

• Permissions
  • Navigate to Settings

• • Apps (at the bottom of the list)

• • Voze to view the permissions.

• • • Microphone - to record notes, access to the microphone must be granted.

• • • Location - to use Maps, access to your phone's location must be granted

• • • Photos - to Capture a note, Scan a Business Card, or add files, access to photos must be granted.
    • Notifications - allowing notifications makes sure you stay up to date on the following:
      • Follow-ups
      • Broadcasts
      • Comments
      • Shares

Voze App Settings

•  In the Voze app, navigate to More > Settings > General

• • Make sure Use cellular data is turned on.

_{^ back to top}

---

 

Android

Phone settings

• Permissions
  • Navigate to Settings

 

• • Apps

• • Select Voze to view app info.

• • Tap on Permissions to view access.

• • • Microphone - to record notes, access to the microphone must be granted.

• • • Location - to use Maps, access to your phone's location must be granted

• • • Camera - to Capture a note, Scan a Business Card, or add files, access to photos must be granted.
    • Notifications - allowing notifications makes sure you stay up to date on the following:
      • Follow-ups
      • Broadcasts
      • Comments
      • Shares

Voze App Settings

•  In the Voze app, navigate to Settings

• • Make sure Upload on Wifi Only is turned off.

 

_{^ back to top}