Read a Spanish note in English
Learn where to find the English version of a note logged in Spanish or another language.
Where it's turned on, a note logged in Spanish (or another language) gets an English version in an English field under the note. The rep's own words stay in the narrative, just as they said them, and anyone who reads the note next can follow along in English.
Don't see an English field? It's turned on account by account and isn't on by default. To turn it on, ask your customer success manager (CSM) or email support@voze.com.
- Record or type your note in Spanish (or another language), the way you'd tell it to a coworker. To learn how, see Record a note.
- Save the note. The English version fills in on its own.
- Open the note. The English version is in the English field, under the narrative.
Notes from before it was turned on don't get an English version. It applies to notes logged after it's turned on.