Voze ships pre-built setups for HubSpot and Salesforce — turn them on yourself from Voze Web (Settings → Integrations). Eclipse, P21, NDS, and other ERPs connect through Zapier's 8,000+ app library, so account updates, notes, and follow-up tasks flow into the records your inside sales and counter teams already work from. If you'd rather have a native connector, our integrations team can usually build one.

When a rep captures a bid request, Voze tags the contractor, the project, the materials scope, and the bid window. The signal routes to inside sales in real time — with the rep's voice context attached — so your quote desk turns the package before the contractor has time to shop it.

Yes. When a rep hears that a contractor switched conduit, wire, panels, or any line to a competitor, Voze tags the switch with the account, the line, and the competitor. You see distributor-switch signals roll up as their own queue — long before the share loss shows up in next quarter's revenue.

Both. Counter reps capture contractor-walk-in conversations the same way outside reps capture jobsite visits — 30 seconds of voice from wherever they are. Signals from both surfaces flow into the same project and account view, so you finally see the full picture per contractor instead of two half-pictures.

Most multi-branch distributors are fully live in 3-4 weeks. Week one is a 30-minute training session per branch. Weeks 2-4 are signal calibration with your sales leadership — making sure the signal weighting matches how you actually sell. Adoption typically passes 80% by week 6.