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Know a customer’s parts order history before you walk in

You’re parked outside a fleet shop with a few minutes before you go in. Open the company in Voze Pro, and the customer’s parts order history from your dealer system is right there on your phone.

What we heard

Outside parts reps at truck dealerships told their account teams they missed having a customer’s parts orders in the app. They wanted that history where they could check it before a visit.

What’s different now

Tap Sales on a company to see that customer’s parts orders from the last two years, refreshed every night. Every invoiced order is there, counter sales and parts on service orders included. See what changed since your last Voze note, and how sales and invoices compare with last year. Search every invoiced line, with prices. Worth a conversation flags parts that are a new win, overdue, slipping, or stopped. Where the money moves shows the biggest swings by part or supplier. So you walk in knowing which part to bring up.

How to use it

  • Open a company in Voze Pro.
  • Tap Sales.
  • Start with Worth a conversation, then search the orders for any part you want to check.

It’s for teams with a Karmak, Procede, or CDK connection. Don’t see Sales on a company? Ask your CSM about turning it on.

What to do next

Before your next stop, open the company, check Worth a conversation, and ask about the part that’s overdue. See what each DMS connection brings into Voze on our DMS integrations page.

Heard something in the field we should fix? Tell your CSM or email support@voze.com. That’s how this one started.

New to Voze? See it in a demo.

See it working for your team.

Already using Voze? It's in the app now. New to Voze? We'll walk you through it in a 30-minute demo.

See it in a demo

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