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Notes from the road.

What we're seeing across truck dealers, tire distributors, equipment OEMs, and the field teams we work with — product updates, partnership news, and shorter takes that don't warrant a full guide.

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Duplicate customer records: why visit notes land on the wrong account

A rep pulls out of a customer's yard and says the company's name into their phone. They know exactly which customer they mean: the one with the shop by the interstate and the parts order that's been slipping. The system they're talking to ...

Voze Oct 22, 2026, 9:35:38 PM

Route planning for sales reps: a simple weekly method

It's Sunday night and you're staring at 31 accounts. Two want a quote. One went quiet after a promising visit. Three are on the same road, 40 minutes from anything else. Your gut ...

Voze Oct 22, 2026, 6:19:31 AM

Business card scanner for sales reps: stop losing contacts on the road

You finish a stop at a fleet shop, and the new shop foreman hands you a card. It goes on the dash with the others from this week. By Friday night you’re typing them in from ...

Voze Oct 20, 2026, 9:43:48 PM

Field sales training for distributor reps: the first 90 days

“When a rep leaves, their notes and contacts go with them.” If you manage outside sales at a distributor, you’ve probably said some version of that. A rep moves on, a new one ...

Voze Oct 20, 2026, 9:43:47 PM

Sales rep time spent selling: how to find your team’s real number

Your VP asks how much of a rep’s week goes to selling. You’ve probably seen a few different percentages, and they don’t agree. Which one goes on the slide?

Voze Oct 20, 2026, 9:43:46 PM

Outside sales CRM workarounds: where reps really keep their notes

A rep pulls out of a customer's lot, texts two lines to their own phone, snaps a photo of the quote sheet, and plans to "put it in later." If you manage outside reps, you've seen ...

Voze Oct 20, 2026, 9:43:44 PM

Territory planning for field sales: a framework you can run this week

If your territories live in a spreadsheet and a few strong opinions, that’s fine. Most field teams start there. This guide walks you through territory planning in six steps, with ...

Voze Oct 20, 2026, 6:20:01 AM

How heavy-duty dealers keep track of outside parts sales rep visits

Picture a Tuesday. Your outside parts rep pulls into a fleet shop, and the shop foreman mentions, almost in passing, that they’ve started buying brake parts somewhere else. He ...

Voze Oct 16, 2026, 6:15:34 AM

What is outside sales (and what a good week looks like)

What is outside sales? Outside sales is selling to customers in person, at their location, instead of over the phone or a screen. The rep goes to the customer: a shop, a job site, ...

Voze Oct 15, 2026, 6:13:31 AM

Outside sales rep weekly report: what a parts manager should look for

It’s Friday afternoon at the parts counter. Your outside reps are still on the road, and you’re trying to piece together their week from a few texts, a whiteboard, and whatever ...

Voze Oct 11, 2026, 9:42:53 PM
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