3 min read

4 Critical Insights Top Sales Teams Capture in Their Notes

In the world of sales, information is power. But what happens when your team isn't using the tools designed to capture that information? It's a common challenge in the industry - sales software often sits unused, leaving managers in the dark and reps without the support they need.

4 Critical Insights Top Sales Teams Capture in Their Notes

At Voze, we've taken a different approach. We believe that for sales software to be effective, it needs to be used consistently. That's why we're excited to share some insights from our recent survey of our biggest customers, revealing what information really matters in sales notes and how our unique approach is driving unprecedented adoption rates.

Voze Gets Used

Let's start with a striking statistic: Voze boasts a 74% adoption rate right out of the gate. That's 1.6 times higher than the industry benchmark for sales software. But why?

The answer lies in our "Sales Rep First" design philosophy. We understand that sales reps are busy, often on the go, and need tools that work the way they do.

Voze simplifies note-taking for reps by offering voice, paper, or phone typing options. It goes beyond simple note capture, helping create contacts, companies, tasks, and reminders, while organizing information efficiently.

Essentially, Voze acts as a personal assistant for your reps, saving time on administrative tasks so they can focus more on what really matters: selling.

Our guiding principle is "1x Effort = 10x Value." With minimal input from reps, Voze provides substantial value to both the individual salesperson and their managers. This approach ensures that using Voze becomes a natural part of the sales process, not an additional burden.

What Top Sales Teams Really Want To Know

With high adoption rates, we've been able to gather invaluable insights from our users. Our survey of top 20 customers by revenue revealed the types of information that matter most in sales notes. Here's what we found:

  1. Product Insights: Sales teams want to capture how customers perceive product value and identify opportunities for new products or improvements. This information is crucial for both immediate sales strategies and long-term product development.
  2. Pricing Feedback: Understanding how customers receive current pricing strategies is vital. This insight allows teams to adjust their approach and potentially uncover new opportunities.
  3. Competitive Intelligence: Information about competitor products, pricing, strengths, and weaknesses is gold for sales teams. It allows for strategic positioning and helps reps address potential objections proactively.
  4. Lost Deal Analysis: Perhaps surprisingly, reasons behind lost sales opportunities were highlighted as crucial information. This insight enables continuous improvement and refinement of sales strategies.

What top sales teams really want to know

Why This Information Matters

The value of consistently capturing this information cannot be overstated. It provides:

  • Better manager visibility: A 360-degree view of what's happening in the field
  • More effective deal support: Managers can provide timely, relevant advice
  • Improved strategic decision-making: From pricing adjustments to product development
  • Enhanced competitive positioning: Real-time insights into market dynamics

How Voze Helps Capture This Critical Information

By designing a tool that sales reps actually want to use, Voze ensures that this critical information is captured consistently. Our users report an average of 80 words per note and 20 notes per week. That's a wealth of valuable data that would otherwise go unrecorded.

The high adoption rate means that managers can trust the information they're seeing. It's not just a snapshot from the most diligent team members, but a comprehensive view of the entire sales landscape.

In sales, having the right information at the right time can make all the difference. But that information is only valuable if it's consistently captured and easily accessible. By focusing on user-centric design and understanding what information really matters to top-performing sales teams, Voze has cracked the code on "sales software that reps will actually use".

The Power of Real-Time Insights

Our conversations with sales leaders revealed a common thread: they want to know what's happening on the ground, in real-time. But why is this so crucial?

  • Deal Support: Managers want to help their reps close deals. With up-to-date information, they can provide timely advice and resources.
  • Strategic Decision-Making: Real-time feedback on new promotions, product reception, and pricing issues allows companies to make agile, informed decisions.
  • Competitive Edge: Understanding what competitors are doing in the field helps sales teams stay one step ahead.
  • Team Alignment: Knowing what their sales reps are talking about helps managers ensure everyone is on the same page and focusing on the right priorities.

By facilitating this flow of crucial information, Voze doesn't just capture data – it enables better decision-making, more effective coaching, and ultimately, more closed deals.

Are you ready to transform your sales process with a tool your team will actually use? Discover how Voze can provide the insights you need to drive your sales to new heights. Contact us today for a demo and see the Voze difference for yourself.



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