November 2024 Update: Better Team Collaboration, Contact Management, and Self-Service Support
This November brings three updates to Voze that make it easier to work with your team and manage customer relationships. Let's look at what's new.
4 min read
Andrew Johnson
Oct 16, 2024 2:47:40 PM
This month, we're introducing features that'll help you share information more easily, stay on top of your game, and keep your team running smoothly - even through changes.
From smarter voice notes to enhanced map filters, we've focused on the little things that make a big difference in your day-to-day.
We're excited to introduce new AI voice note enhancements that make sharing your insights even easier! Now you have more natural ways to communicate and tag users in your voice notes. It's all about making Voze work the way you talk.
What's new?
How does it work?
Just speak naturally! For example:
Voze will email your note to the intended recipient. Want to CC someone? Just say "copy this note to" followed by their name or email.
It's that simple – no need to interrupt your flow or type out email addresses. Just speak, share, and get back to what you do best!
Click here to read our tutorial on sharing a note
Remember in August when we introduced note geolocation for our mobile users? Well, we've got great news - this handy feature is now part of your Daily Activity Report email!
Why is this important?
Sales reps are always on the move - visiting customers, handling calls, and putting out fires. Keeping track of every important detail can be challenging. But we know that creating notes right after a customer visit, before you even leave the parking lot, can make a huge difference in your success with customers and team communication.
What's new?
Now, your Daily Activity Report email shows the distance each note was created from the company location. You'll see things like:
This little detail can help you and your team track how quickly notes are being created after visits. It's not about monitoring - it's about building great habits that lead to better customer relationships and smoother team communication.
How does it help?
Remember, Voze is all about making your job easier and more effective. This feature is just another way we're trying to meet you where you are - quite literally!
We're always looking for ways to make Voze work better for you, wherever you are in the app. That's why we're excited to announce a small change that makes a big difference for our Android users.
What's new?
Remember that handy main + button that gives you quick access to all your important actions? Previously, you could only use it from the Tasks page. Now, we've expanded its reach!
You'll now find the main + button and all its actions on these additional pages:
Why does this matter?
This update is all about making Voze fit seamlessly into your workflow. It's not about changing how you work - it's about making sure Voze works the way you do.
Android users, give it a try and let us know what you think! We're always here to make your Voze experience smoother and more intuitive.
We understand that changes in your sales team are a natural part of business. But we also know that these changes shouldn't disrupt your customer relationships or ongoing opportunities. That's why we're thrilled to introduce a new feature that ensures smooth continuity, no matter what.
What's new?
You can now easily access and review notes from deactivated users. This means:
Why is this important?
How does it work?
It's simple - just like accessing notes from active users. When you're reviewing customer histories or searching for specific information, you'll now see notes from all users who've interacted with that account, whether they're currently with your company or not.
This update is all about making sure you have the information you need, when you need it. It's not about dwelling on the past - it's about empowering you to move forward with confidence, armed with all the relevant insights.
Give it a try the next time you're taking over an account or catching up on customer history. We think you'll find it makes transitions smoother and your customer interactions even more informed.
We're always looking for ways to make your Voze experience not just more functional, but more enjoyable too. That's why we're excited to announce a fresh new look for the filter buttons on the map page in our iOS app.
What's new?
We've given the filter buttons on your map page a stylish update. But don't worry - while they look different, they work just the same way you're used to.
Why the change?
How does this help you?
This November brings three updates to Voze that make it easier to work with your team and manage customer relationships. Let's look at what's new.
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